The case studies below demonstrate our unique approach to service design, strategic planning, and facilitation. Every project is grounded in human-centered design, meaning we design with our end users rather than for them. This approach produces an end product that resonates with the user and addresses their needs.

See Us in Action

  • Most commercial trucks operating in urban areas have large blind zones that create dangerous conditions for pedestrians, cyclists, and small children. In partnership with Together for Safer Roads, we created the first American Direct Vision Rating System to rate the safety of commercial trucks.

  • The Bernard van Leer Foundation’s global team is distributed across 13 countries, creating unique organizational challenges that required creative solutions. We facilitated a series of workshops aimed at breaking down silos and improving communication.

  • Entrepreneurs struggled to complete the 70+ forms required to open a business in Detroit and navigate the permitting process. In partnership with the City of Detroit and a group of new business owners, we co-created a simplified process that cut wait times and paperwork in half.

Find opportunities to innovate, gather insights, design great solutions, and measure the impact of your work.